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Privacy
What we collect when you get in touch, why we collect it and how to reach the person who looks after it.
01
Ceram Dental Laboratory is a dental laboratory and milling centre based at Unit 7, Kiln Works, Bristol. We make restorations for dental practices and partner laboratories.
This policy covers the information you share with us through this website. It is written to be read, so if anything is unclear, ask us and a real person will answer.
02
When you send an enquiry we collect the details you type into the form:
Business name
Contact name
Business email address
Your area of interest and anything you tell us in your message
We ask for business contact details only. Case files, scans and clinical records are shared through the secure submission route we set up with your practice, never through this website.
03
We use your details to reply to your enquiry, set up your account with the laboratory and send the workflow information you ask for.
We contact you about the work you have asked us about. We do not add you to a mailing list unless you ask to join one.
04
This website measures visits in aggregate so we can see which pages are useful to dental teams. The measurement does not build advertising profiles and does not follow you to other websites.
Your browser settings let you clear or block cookies at any time, and the website keeps working when you do.
05
Your details stay with the laboratory team and the trusted services that run our website, email and enquiry inbox on our behalf. They act only on our instructions.
We do not sell or rent contact details to anyone.
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We keep enquiry details for as long as we are in conversation or working together, and for a sensible period afterwards so we can pick up where we left off.
Ask us to remove your details and we will do so promptly.
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You can ask to see the information we hold about you, have it corrected, have it deleted or ask us to stop using it. Send a short message using the details below and we will take care of it.
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Questions about privacy go straight to the laboratory office.