05
Digital workflow
Connect your scanner once and every case follows the same clear route: designed on screen, approved by you, finished by hand and returned to your practice.
Fig. 01
Design bench - every case begins on screen
Step 01
Tell us who you are and what you send most. We set up your account and introduce the technician who will look after your work.
Step 02
Add Ceram in your scanner's laboratory directory, or export open files. The guides below take a few minutes.
Step 03
Attach the prescription, shade and photographs. We confirm receipt and raise anything unclear before we design.
Step 04
Review the design preview on screen, approve it, and your finished restoration is returned to the practice.
Guide 01
The quickest route if your scanner software has a built-in laboratory list.
01
Open the laboratory or partner directory in your scanner software.
02
Search for Ceram Dental Laboratory and send a connection request.
03
We accept the request and confirm by email.
04
Choose Ceram as the destination when you send your next scan.
Guide 02
Works with any scanner that exports open formats.
01
Export the upper, lower and bite scans from your scanner software.
02
Name each file with your practice name and your own case reference.
03
Send the files with the completed prescription through your agreed submission route.
04
We confirm receipt and begin the design.
Guide 03
Prefer impressions or models? We scan them the day they arrive.
01
Pack the impression, bite registration and opposing model in a rigid box.
02
Add the prescription and shade details from the downloads below.
03
Book a collection when you get in touch, or use your own courier.
03
What to send
Include these with every case and the bench has everything it needs to design, mill and finish first time.
Fig. 03
Shade tabs - the reference our ceramists match to
A
Restoration type, material, tooth numbers and the finish you prefer. The preparation guide lists what each restoration needs.
B
A shade tab reference with a note on characterisation, translucency and surface texture.
C
The shade tab held beside the tooth in daylight tells our ceramists more than any code.
D
Upper, lower and bite, sent by any of the three routes above.
Turnaround
Each restoration page gives its own turnaround. Working to a fixed appointment? Tell us when you send the case and we plan the bench around it.
Delivery
Finished work is inspected and photographed before it is packed for return. Arrange collections and deliveries when you set up your account.
Already a client
Existing practices send cases through the submission route agreed at set-up. New to Ceram? One short enquiry and we will have you connected.
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Questions
Straight answers from the bench. Anything else, just ask.
Any scanner that exports open STL, PLY or OBJ files, and any platform with a laboratory directory. Not sure which you have? Tell us what you use and we will walk you through it.
For dental practices and partner laboratories